Need Help Ordering? Call:
02380 844714
Delivery Times
Most of our curtains are made to order and times vary based on the fabric. As a guide:
Express Curtains: 2-4 days
Made to Measure Curtains: 6-14 days
Exact days can be found on each of the product pages.
Delivery Charges
Samples £0.99
Standard UK Delivery within 5 days £3.95
Standard UK for Non-Mainland £6.50
Standard orders over £59 FREE
Express Tracked within 2 days £7.95
XL Surcharge (poles & rods) £12.00
XL Surcharge over £59 £8.50
There is no XL Surcharge for orders over £200
Cancelling Your Order
Readymade items and orders that have not already been cut or despatched can be cancelled. We are always happy to check an orders progress for you and you can request a cancellation here.
Returning an Item
We have a no-quibble returns policy and will happily take back any item that has not been made to order, custom made, or customised. For full details see our Returns Policy.
Please be sure:
-You post the item back to us within 14 days of receiving your order.
The items arrive with us within 30 days of receiving your order and the order number is clearly marked on the returns parcel
-The items are returned to us in perfect condition and packed back in their original packaging so that the item is re-sellable.
-Postage labels must be attached to external packaging (i.e A mailing bag or brown paper) and not the packaging that is specific to the item as this renders it damaged and not re-sellable which may mean we cannot issue a refund.
-We recommend using a tracked service when sending items back to us
We are sorry but no postage costs will be refunded unless an item is faulty.
Our site terms and conditions can be found here.
