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Can I cancel my order?

If you change your mind after placing an order and haven’t yet received your items we may be able to cancel this order.   

Should you wish to cancel your order or realise that you have made a mistake when measuring/ordering please contact us as soon as possible with your order number and details of the items you wish to cancel or amend.  


If your order has been dispatched, we will not be able to cancel it.  If the item is returnable, please visit our returns policy for information. 


If you have ordered an item that is custom made, cut to size or made to order or altered in any way, we may not be able to cancel this if work has already begun on this order.  
Please contact us as soon as possible and we will speak with our workrooms and find out if any work has begun. If any fabric has been cut it is unlikely that we will be able to cancel this. 
 

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